A GTA Renter's Guide to Pest Problems: Know Your Rights
By PestRecord Editorial Team
Renting in the GTA and found cockroaches in your kitchen or bed bugs in your apartment? Your rights are protected under the Residential Tenancies Act. Here is what you need to know to get the problem resolved.
Your Landlord's Legal Responsibility
Under the Residential Tenancies Act, Section 20, landlords are responsible for maintaining the property in a good state of repair and fit for habitation. This includes pest control. If pests appear, your landlord is generally responsible for arranging and paying for treatment.
The key exception is when the infestation was caused by the tenant's own actions, such as extreme unsanitary conditions or hoarding that directly contributed to the pest problem.
Document Everything
The moment you find pests, start documenting. Take photos with timestamps. Write down the date you first noticed the problem, what you found, and where. Send written notice to your landlord by email or registered mail. Keep copies of everything. This documentation is essential if you need to escalate to the Landlord and Tenant Board.
What to Ask Your Landlord
Your landlord should arrange professional pest control treatment within a reasonable time. Ask them:
- What company will be doing the treatment?
- When will treatment happen?
- What do I need to do to prepare?
- Will there be follow-up visits?
Get the answers in writing.
What to Do If Your Landlord Refuses
If your landlord ignores your request or refuses to act, you can file an application with the Ontario Landlord and Tenant Board. The Board can order the landlord to address the problem and may award compensation for the time you lived with the pest issue.
Before applying to the Board, contact the Tenant Duty Consultation Program for free legal advice on your specific situation.
Toronto Bed Bug Bylaw
Toronto has a specific Bed Bug Bylaw that places additional obligations on landlords and property managers. It requires them to notify the city when they become aware of a bed bug infestation and to follow specific treatment protocols. Contact Toronto Municipal Licensing and Standards if your landlord is not following the bylaw.
Multi-Unit Buildings
In apartment buildings and condos, bed bugs and cockroaches often spread between units. Effective treatment usually means treating the entire building or at least adjacent units. Your landlord is responsible for coordinating this. If they are not, escalate to the Landlord and Tenant Board.
Can You Break Your Lease?
In severe infestations that make your unit genuinely uninhabitable, you may have grounds to end your tenancy. This is a high bar and requires legal advice. Contact a tenant rights organization before taking this step.
Finding a Pest-Free Apartment
When you are moving, ask the landlord or property manager about their pest control history. Check for signs of pests during any viewing. Get free quotes from licensed pest control operators in the GTA if you need professional help understanding a property's pest history before signing a lease.